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Please check this box to indicate you have read all of the Impact Award FAQs including the application instructions and terms and conditions. The FAQs include important details for submission. Visit https://techforgood.zendesk.com/hc/en-us for more information.

Selecting this box means you are interested in applying for grant funds from the Zendesk Foundation when the Impact Awards open later this year. No additional application information is required at this time. Please see the Impact Awards FAQs on our website for more details.

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(Max 350 words). Please tell us about your experience in workforce development training, skills based training, and/or your experience supporting historically underrepresented communities. What is your plan to implement Tech for Good’s customer experience (CX) agent training program? Do you work with hiring or sourcing partners? Where will your program take place? For more information about the agent training program please visit the FAQs.

You may wish to include things such as the job title and role of the person who oversees new software implementation at your organization, your plan to train your team on new software, or any other method you would like to use to ensure that your new software is used effectively.

Specify the amount of funding and/or Zendesk software you're seeking and how you plan to utilize it/them.

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