Applications are due by August 15, 2025, at 11:59 pm ET. You will be notified of the status of your application after September 30th, 2025.
- You MUST submit proof of nonprofit status with your application in the "attachment" section of the application form.
- Current Zendesk customers are not eligible for the impact awards.
- Current and past Zendesk grantees are not eligible for the impact awards.
- Only applications submitted through the application form will be considered. Zendesk will not accept emailed applications.
- At this time, Zendesk is only accepting applications written in English.
- At this time, we are unable to grant to organizations based in: Belarus, Central African Republic, Crimea Region of Ukraine, Congo, Cuba, Iran, Iraq, Lebanon, Liberia, Libya, North Korea, Somalia, Syria, Ukraine, Russia, Venezuela, Yemen, and Zimbabwe.
The Zendesk Impact Awards are open to verifiable charitable organizations including U.S. organizations classified as 501 (c)(3) public charities and foreign organizations operating for charitable purposes whose activities are in furtherance of the Foundation’s core focus areas of:
- Fostering community
- Promoting resilience in times of crisis
- Creating career pathways in tech
Organizations must submit an application via the submission form that demonstrates how the applicant’s beneficiary communities will be impacted by Zendesk software and grant funds.
If you have technical difficulties submitting an application please submit a support ticket and a member of the Tech for Good team will respond as quickly as possible to your request. Applications must be submitted in English to be considered.
Accepted Use Cases
You may submit a project that would like to use Zendesk for internal purposes (such as for HR, IT staff, or volunteer staff management). However, successful applicants will demonstrate how Zendesk's software will help their external program goals.
For examples of how nonprofits are successfully using Zendesk, take a look at some of our case studies. Please read our evaluation criteria before submitting your application.
A downloadable copy of the application and FAQ’s is available here.